'However, from what we have seen to date, and as verified by Which?, the risk to our customers brought about from this scenario is extremely low due to the small window of opportunity, the customer interaction required and the need to be in close proximity to the devices.
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Hive said: 'We agree any potential vulnerability is serious and we will be reviewing the full findings to evaluate the seriousness of this claim.
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Which? found the same issue with the popular Hive Active plug, available at a wide range of retailers including Amazon, John Lewis, Currys PC World, B&Q and Screwfix, although the window of opportunity for attack was smaller on this device. PopularHive Active smart plug also affected We contacted Ajax Online about its findings but had not heard anything back at the time of publication.
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Which? remained in conversations with the brand at the time of publication over how to mitigate this issue going forward.
Innr claimed that, after investigating, the issue Which? found was more with the Zigbee implementation on the hub used in the testing. Which? found this issue emerges when you connect two plugs - the Innr SP 222 Zigbee 3.0 Smart Plug, available on Amazon and eBay, and Ajax Online plugs, available on Amazon - to a Tuya hub, a commonly used hub for connecting Zigbee devices.Īs well as giving an attacker access to devices, this vulnerability could also divulge information such as when people are in and out of their homes, potentially a gift to criminals. Innr and Ajax smart plugs could be open to hackers Which? will be verifying the fix when it becomes available.
TP-Link has developed a fix for the vulnerability with the Kasa smart plug and this will roll out in October 2020. TP-link also shares the email address you used to set up the plug unencrypted with the attackers. While that does reduce the risk, there are quite a few unsecure gadgets that can be remotely hacked, which means an attacker can get around your router's firewall, such as the wireless cameras we featured in June.Īfter gaining access, the attack itself is trivial to do, and once compromised, the hacked plug could remain on your network undetected. The attacker would have to be on your wi-fi network to do the hack. The vulnerability is the result of weak encryption used by TP-Link. A critical flaw we found in testing meant that an attacker could seize total control of the plug, and of the power going to the connected device. The TP-Link Kasa is available as a standard smart plug, or you can buy a version with energy monitoring.
Smart home gadget reviews - we test all the smart devices we review for security and privacy issuesĬritical security flaws with TP-Link Kasa But doing proper research before you buy is essential if you're to avoid the issues we found. You can use one to turn on lights with an app or your voice, or monitor the power consumption of appliances, such as a fridge. Working with security consultants NCC Group, we found 13 vulnerabilities among nine of the plugs, including three rated as high impact and a further three as critical, including one that could cause a fire in your home.Ī smart plug turns a traditional electrical outlet into a smart home system. Which? bought 10 smart plugs from popular online retailers and marketplaces, ranging from well-known brands, such as TP-Link and Hive, to less well known names such as Hictkon, Meross and Ajax Online. Cheap smart plugs found on online marketplaces could contain critical security issues that expose you to hackers, and design flaws that could even start a fire, a Which? investigation has revealed.
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